Whatever the task.Consider itconquered.

From tangled operations to the details nobody has time to own, Task Queen brings the strategy, structure, and follow-through to get it handled.

Selected experience

Brands & businesses I’ve supported

Is Task Queen what your business needs?

01

Your business has grown faster than your systems.

02

You’re still doing work someone else should own.

03

Important processes live in your head instead of in documented systems.

04

Your inbox, CRM, projects, or follow-ups are becoming difficult to manage.

05

Things keep falling through the cracks.

06

You know what needs to happen—but don’t have the bandwidth to execute it.

07

You don’t necessarily need another employee. You need someone capable of figuring it out and getting it done.

Sound familiar?

Take the two-minute quiz to find your clearest support need.

Take the quiz

Where I step in

High-trust support.
Real ownership.

Every engagement is shaped around your priorities, your pace, and the way your business operates.

01

Executive support

Inbox and calendar management, travel, research, follow-ups, and the high-trust details that protect a leader’s focus.

02

Operations & systems

Practical SOPs, CRM organization, workflows, trackers, reporting, and processes built for the way your business actually works.

03

Customer experience

Thoughtful communication, organized support operations, order coordination, and a polished journey from first touch to follow-through.

04

Projects & implementation

Launches, outreach, hiring support, AI implementation, and the important initiatives that need an owner—not another to-do list.

IdentifySolveBuildImplementExecuteConquer

Selected work.

A look at the kind of challenges Task Queen steps into—and what changes once the work has a capable owner.

01

Operations

Turning scattered processes into a working operating system.

The challengeCritical knowledge, follow-ups, and recurring work lived across inboxes, notes, and people’s heads.

What Task Queen didTask Queen mapped the moving parts, documented workflows, created SOPs, and organized the tools the team relied on.

The outcomeA clearer way of working, stronger ownership, and fewer operational loose ends.

02

Executive support

Giving founders back the bandwidth to lead.

The challengeDaily decisions, research, coordination, and follow-through were competing with the founder’s highest-value work.

What Task Queen didTask Queen took ownership of executive details, protected priorities, and kept people and projects moving.

The outcomeMore room for leadership, with dependable support behind the scenes.

03

AI + systems

Building smarter workflows without unnecessary complexity.

The challengeThe business wanted to use AI, but needed it connected to a real process—not added as another disconnected tool.

What Task Queen didTask Queen shaped practical AI-assisted workflows, lead capture, response handoffs, and human escalation points.

The outcomeA smarter, more usable system designed around how the team actually operates.

Client feedback • Upwork

The word on Task Queen.

Straight from the people who’ve worked with me.

Super responsive, communicative, and reliable. Couldn’t recommend her more!

Client feedback Upwork
01

Briana is a hard worker who communicates at a high level! Briana demonstrated herself to be the kind of worker who can pretty much handle any task assigned.

Client feedback Upwork
02

Fantastic, communicative, responsive. A real help.

Client feedback Upwork
03

Very passionate worker. Cares about her work being quality. Would hire again.

Client feedback Upwork
04

Briana was amazingly proficient and professional. I also received positive feedback from business partners about how thorough and proactive Briana has been. Definitely recommend her for any future project.

Client feedback Upwork
05

Meet the Task Queen

Briana Borgella working on her laptop

About Briana

Professional enough to trust with your company.
Personal enough to enjoy working with.

I founded Task Queen in 2020 to give founders and growing companies the thoughtful, resourceful support that turns moving parts into forward motion.

My work reaches far beyond administrative support. I build operational systems, document processes, organize CRMs, coordinate launches, improve customer experiences, support executives, and create practical AI-powered solutions.

I’m known for seeing what needs attention, asking the right questions, and staying with the work through the finish line.

When I’m off the clock

You’ll usually find me rollerblading, volunteering with wildlife rescue efforts, birdwatching, gardening, spending time with animals, or writing my next children’s story.

How it works

From “this isn’t working” to handled.

01

Tell me what’s getting in the way

Share what’s consuming your time, slowing the business down, or simply not getting finished.

02

We identify the right support

We’ll determine the priorities, scope, and best way Task Queen can step in.

03

Task Queen gets to work

Strategy turns into systems, ownership, and execution.

Book a call

Ready when you are

Let’s make the important work feel handled.

Tell me what’s taking too much time, creating too much noise, or waiting too long to get done.

Book a call

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From Task Queen

TaskTalk.

Business, behind the scenes & everything worth talking about.

A note from Task Queen with useful ideas, business observations, behind-the-scenes stories, and things actually worth opening your inbox for.